गोपनीयता नीति

Dear Customer, At Bhakti Van, we prioritise efficient and reliable working to enhance your overall shopping experience. Our Privacy Policy are as follows :

1. This Privacy Policy applies to the Bhaktivan brand and its website, www.bhaktivan.com. Bhaktivan is committed to complying with the National Privacy Principles and the Privacy Act, ensuring the protection of your privacy. Our dedication to using information lawfully underscores our commitment to safeguarding your data when you engage with us.
2. We collect personal information primarily for two reasons: to process orders and to enhance your overall experience on our website. The information we collect includes your name, billing and delivery addresses, phone numbers, and email address. Registering for an account implies consent for marketing and advertising communications, such as promotional emails, which you can unsubscribe from at any time.
3. All personal information is securely stored in accordance with our internal security policy and Indian law. Authorised staff within our company can access this information, and technology is employed to prevent unauthorised access. However, maintaining the confidentiality of your login credentials is essential for added security.
4. Your personal information will not be shared with third parties, except those necessary for transaction and delivery purposes, such as payment processing providers (e.g., PayPal), Indian postal or courier services, and partner warehouses. In exceptional cases, we may disclose information to law enforcement or government agencies in response to legal demands or instances of illegal activity.
5. We do not collect or store credit card numbers or specific payment information during transactions on our website. Additionally, we record your computer's current IP address when you place an order to enhance security measures.
6. In the day-to-day operation of our business, we may ask or you may provide other non-essential information, including birth dates, age, personal preferences, testimonials, Facebook details, interests, and survey responses. This information helps us improve your website experience. Communication with customers may occur through various methods such as telephone calls, emails, letters, live chat, and social media messaging.
7. Bhaktivan reserves the right to modify this Privacy Policy as necessary, with any changes published on our website. This policy governs information collected solely through our website and does not extend to information obtained from other sources.
8. Like most website operators, Bhaktivan collects non-personally-identifying information to understand visitor behaviour. This includes browser type, language preference, referring site, and the date and time of each visitor request. Bhaktivan's purpose in collecting this information is to analyse trends in website usage, using technology to prevent unauthorised access.
9. Security of your personal information is crucial, and while we employ commercially acceptable means to protect it, absolute security over the internet cannot be guaranteed.
10. Advertisements on our website may use cookies, and external links may lead to third-party sites with their privacy policies. Bhaktivan uses remarketing services to advertise on third-party websites, utilising cookies to serve ads based on previous visits.
11. We may collect statistics about visitor behaviour, but personally-identifying information remains confidential. Cookies are used to enhance the online experience, with users acknowledging and agreeing to their use by continuing to navigate the website.
12. Transactions with Bhaktivan involve providing additional information, collected only as necessary to fulfil the purpose of the interaction. Changes to this Privacy Policy may occur, and continued use of the site constitutes acceptance of such changes.
13. Users voluntarily submitting personal identification information ensures they can engage in site-related activities. We adopt appropriate data collection, storage, and processing practices with security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information.
14. Sensitive data exchange is conducted securely through SSL-encrypted communication channels, ensuring protection with digital signatures. Bhaktivan does not knowingly collect information from those under 13 years old.

Your acceptance of this policy and terms of service is implied through your use of the site. If you disagree, please refrain from using our site. Continued use after changes to this policy signifies acceptance of those changes.

Best Wishes,

Bhaktivan Team